Frequently Asked Questions

How do I book a ride?

Book your ride using any of the Book Now buttons throughout the site!

We are always on the road and we want to provide you with the best service! Shoot us a message, your name, and email! Emails work too, phone calls, out of the country visitors?

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Shoot us a text, or give us a call. If we don’t answer please include all info in text or email. Phones only working on WiFi? Use Whatsapp. 1-907-769-1818

Can I Reschedule my trip?

Contact our team at any time and we will work to accommodate your travel needs to the best of our ability.

Do you drop me at my place of residence?

Red Eye Rides ONLY picks up & drops off at Ted Stevens International Airport- Anchorage in the winter months due to road conditions and scheduling.

Pickup Locations

  • Alaska Sea Life Center
  • SeaBean Cafe
  • Hotel Seward
  • Avtec Dorm Office
  • Gateway Hotel
  • Seward Harbor Masters Office
  • The Breeze Inn
  • Harbor 360 Hotel
  • Seward Cruise Ship Terminal
  • Seward Military Resort
  • Seward Windsong Lodge
  • SakTown Liquor Store (out of town)
  • Lowell Point is $35 extra fee
  • Jag Yard/SMIC Yard is $35

We only pick up and drop at Ted Stevens International Airport in Anchorage.

Drop off at Hotels in Seward City limits -The Harbor Masters office, Saktown Liquor Store – Windsong & Seward Cruise Ship Terminal

Can I bring my pet?

Service animals are able to ride with us in whatever capacity you require them. All other pets are welcome as long as they can ride in a pet carrier (additional fees are required). Please advise during booking that you have a service animal or refusal of ride due to space maybe denied

Well behaved animals welcome –

Small-Medium 0-30lbs $25

Large 30-50lbs $50

Xtra Large 50-100lbs $75

No Litter Boxes – No feeding animals on Red Eye Rides vehicles

Failure to inform us of animals riding – service or not – could result in rescheduled or cancelled ride with no refund

Cancellation

48hrs full refund less $25 admin fee
24hrs 1/2 refund less $25 admin fee
(via text or email)

Will my cell phone work?

There will be a period of time without cell phone service while driving through the Turnagain pass.

Will I see wildlife on our travels?

The chances of seeing wildlife are high! Alaska is the land of the midnight sun. We have been blessed to (safely) see moose, porcupines, moose, and more along the Seward highway. The scenery itself is also amazing!

How long is the ride?

Normal traffic and road conditions make the trip from Seward to Anchorage approximately 2.5 hours.

Acts of nature, construction, and accidents can affect travel times. Please bring snacks, water, and bubbles with you.

Always be prepared to use restrooms when available as restroom stops are limited on the Seward highway.

Do you pick me up and drop me off at the airport?

Red Eye Rides ONLY picks up & drops off at Ted Stevens International Airport- Anchorage in the winter months due to road conditions and scheduling

The airport is a hub of transportation – Ubers – Lyfts – Taxis & Hotel Shuttles

We prefer picking up and dropping off at the airport even in summer months! Special arrangements can be made for an additional fee.