Frequently Asked Questions

Can I Reschedule my trip?

Contact our team at any time and we will work to accommodate your travel needs to the best of our ability.

Can I bring my pet?

Service animals are able to ride with us in whatever capacity you require them. All other pets are welcome as long as they can ride in a pet carrier (additional fees are required). Please advise during booking that you have a service animal or refusal of ride due to space maybe denied

Well behaved animals welcome –

Small-Medium 0-30lbs $25

Large 30-50lbs $50

Xtra Large 50-100lbs $75

No Litter Boxes – No feeding animals on Red Eye Rides vehicles

Failure to inform us of animals riding – service or not – could result in rescheduled or cancelled ride with no refund

Cancellation

48hrs –  full refund, minus $25 admin fee
24hrs – 1/2 refund, minus $25 admin fee
Less than 24hrs – no refund.

  • Via text or email
  • You may apply a credit to a future ride.
Will my cell phone work?

There will be a period of time without cell phone service while driving through the Turnagain pass.

Do you pick me up and drop me off at the airport?

Red Eye Rides ONLY picks up & drops off at Ted Stevens International Airport- Anchorage in the winter months due to road conditions and scheduling

The airport is a hub of transportation – Ubers – Lyfts – Taxis & Hotel Shuttles

We prefer picking up and dropping off at the airport even in summer months! Special arrangements can be made for an additional fee.

Will I see wildlife on our travels?

The chances of seeing wildlife are high! Alaska is the land of the midnight sun. We have been blessed to (safely) see moose, porcupines, moose, and more along the Seward highway. The scenery itself is also amazing!

How long is the ride?

Normal traffic and road conditions make the trip from Seward to Anchorage approximately 2.5 hours.

Acts of nature, construction, and accidents can affect travel times. Please bring snacks, water, and bubbles with you.

Always be prepared to use restrooms when available as restroom stops are limited on the Seward highway.

Do you drop me at my place of residence?